At Gumii, we’re committed to ensuring your orders arrive promptly and efficiently. Below are the details of our shipping policy:

Shipping Origin

All orders are dispatched from our UK warehouse located in North West London.

Delivery Options

• Standard Delivery
  • Service: Royal Mail Tracked 48
  • Cost: £1.99
  • Delivery Time: Typically 2-3 business days
  • Free Shipping: Available on orders over £40 and for all subscribers

Order Processing

Orders placed before 2 PM GMT on business days are processed and dispatched the same day. Orders placed after 2 PM or on weekends and public holidays will be processed the next business day.

Occasional Delays

At Gumii, we take pride in the quality and care that goes into every product we create. Due to high demand, there may be rare instances where shipping times are extended. We’re continuously working to restock and ensure you receive your order as quickly as possible. Rest assured, we’ll keep you updated every step of the way and will work to fulfill your order as soon as stock becomes available.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can monitor your shipment’s progress through the Royal Mail tracking system.

Delivery Areas

Currently, we deliver exclusively within the United Kingdom. We do not offer international shipping at this time.

Delivery Issues

If you experience any issues with your delivery, such as delays or missing packages, please contact our customer support team at team@gumii.com. We are here to assist you and ensure your satisfaction.

Additional Information

• Please ensure that the shipping address provided is accurate to avoid any delays or misdeliveries.
• While we strive to meet the stated delivery times, occasional delays may occur due to unforeseen circumstances, such as high order volume, supply chain disruptions, or other factors beyond our control. We appreciate your patience and understanding.